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Ближайшие бизнес-семинары Все бизнес-семинарыУРОВЕНЬ ПОДГОТОВКИ – Pre Intermediate /INTERMEDIATE / Upper Intermediate
Целевая аудитория:
· Менеджеры международных компаний,
· Менеджеры, работающие в российских компаниях, которые выходят на зарубежный рынок,
· Представители компаний, которые объединяются с зарубежными компаниями,
· Специалисты, участвующие в международных проектах,
· Сотрудники, которые устраиваются на работу в иностранные компании,
· Выезжающие за рубеж на работу, учебу, постоянное место жительства или туристическую поездку.
The aim: building the skills of effective business cooperation with foreign partners.
Objectives:
A course on how to communicate succsessfully in any both formal and informal business circumstances.
The course is a combination of theoretical knowledge and practical skills.
It is designed for studying the main concepts and theories in business communication as well as for developing business communication skills needed in the global market.
On one hand, the participants raise awareness of theories of communication, culture, language and society and their applications in business interactions. On the other hand, one of the basic objectives of the course is to improve Business English skills and developing language confidence.
Thus, the course will help the participants to become good communicators and let them get more confidence in coping with communication problems in modern business environment.
The course focuses on knowledge of basic points of cross-cultural business communication. Strong practical communicating skills are considered to be the core competencies of a successful business person all over the world.
Вы узнаете:
· почему не всегда взаимодействие с иностранцами успешно и комфортно для нас,
· где можно ожидать возникновения культурных противоречий,
· как наладить международные контакты,
· как преодолеть культурно обусловленные барьеры при международном взаимодействии;
· как стать успешным в международном деловом мире.
Вы научитесь:
Результат: универсальный инструмент понимания и управления культурными различиями,
уверенное общение практически в любой иностранной среде, верная интерпретация поведения носителей других культур, успешное бизнес-взаимодействие с иностранцами партнерами.
Санкт-Петербург
19-20 марта 21 года
18-19 июня 21 года
17-18 сентября 21 года
17-18 декабря 21 года
Москва
5-6 февраля 21 года
7-8 мая 21 года
6-7 августа 21 года
5-6 ноября 21 года
COURSE CONTENT:
1. CROSS-CULTURAL ASPECT OF BUSINESS COOPERATION
· “Golden” rules of cross-cultural communication.
· Analyses of personal mistakes and setting the tasks.
Discussion of experience of cross-cultural communication. Personal experience.
Mini-lecture. Case-study «Are we able to understand each other?” Discussion.
Interactive exercises/
2. NATIONAL BUSINESS CULTURE. BUSINESS CULTURES OF DIFFERENT COUNTRIES
· Knowledge of culture is the key competence in international business cooperation.
· Models of national business cultures.
· The aspect of space and time in different cultures.
· The tools to assess national business cultures.
· How to assess your own culture profile.
Mini-lecture with examples. Case-study “We and they”.
Situational analysis. Discussion, conclusions.
Recommendations.
3. INITIATION OF CROSS-CULTURAL BUSINESS CONTACTS WITH FOREIGN PARTNERS
· How to effectively use cross-cultural differences in business cooperation.
Mini-lecture with elements of group discussion.
4. BUILDING POSITIVE RELATIONSHIP WITH FOREIGN PARTNERS
· Methods to build positive and favorable relationship with the partner.
· National and cultural habits: meeting, greeting, giving gifts in other cultures.
Workshop – how to avoid communication barriers. Discussion of outcomes.
Mini-lecture with examples.
5. SUCCESSFUL NEGOTIATIONS WITH A FOREIGN PARTNER
· Keep smiling in business cultures of different countries.
· How to understand a “face” expression in different countries. The strategies to keep face.
· To joke or not to joke?
· Men and women at the negotiation table.
· How to understand the language of gestures and the mimics of a foreign partner.
· Business correspondence: business proceedings and и etiquette.
· Business correspondence.
· Templates of some documents. Cliché to use in business correspondence (in English).
Mini-lecture. Case-study.
Management workshop on how to plan the negotiation process with a foreign partner.
Discussion, outcomes, conclusions.
6. NATIONAL STYLES OF DECISION-MAKING
· National features of decision-making and taking them into account in negotiations.
· How to demonstrate the agreement – national peculiarities from culture to culture.
· Explicit and implicit styles of decision-making in different cultures.
Mini-lecture with examples.
Case-study: How to define the styles of decision-making.
The analysis the situations given.
Note: All our corporate training programs are customized to the clients’ requirements.
Technical Support
The present course is conducted with the use of following equipment: PC or laptop, projector, a flipchart and markers.
The course is a combination of theoretical knowledge and practical skills.
It is designed for studying the main concepts and theories in business communication as well as for developing business communication skills needed in the global market.
On one hand, the participants raise awareness of theories of communication, culture, language and society and their applications in business interactions. On the other hand, one of the basic objectives of the course is to improve Business English skills and developing language confidence.
Thus, the course will help the participants to become good communicators and let them get more confidence in coping with communication problems in modern business environment.
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